Privacy Policy

Our contact details

Name: Martin Jones Address: 10 Hillway, Ingleby Barwick, Stockton on Tees TS17 5BJ

Phone Number: 07946532467

E-mail:martin@teesvalleyenergy.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

• Name
• Contact details
• Property details

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To arrange access to properties to carry out Domestic & Commercial Energy Assessments

We also receive personal information indirectly, from the following sources in the following scenarios:

• From Estate Agents, Letting Agents and Solicitors to enable us to carry out Domestic and Commercial Energy Assessments

We use the information that you have given us in order to carry out Domestic and Commercial Energy Assessments

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Mr M Jones, Tees Valley Energy Ltd 07946532467 or martin@teesvalleyenergy.co.uk

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored in the UK We keep contact details and property details for 6 years. We will then dispose of your information by deletion from our records.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at martin@teesvalleyenergy.co.uk or 07946532467 if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

martin@teesvalleyenergy.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk